COURSE DETAILS

What You Will Learn

Front Desk Operations

• Hotel Reception & Front Office Management
• Reservation & Booking Systems
• Check-in / Check-out Procedures
• Handling Guest Queries & Complaints

Communication & Soft Skills

• Professional Communication & Telephone Etiquette
• Guest Interaction & Customer Service Excellence
• Multilingual Communication Basics
• Conflict Resolution & Problem Solving

Hospitality Essentials

• Hotel Services & Facilities Management
• Guest Relations & VIP Handling
• Cultural Sensitivity & Etiquette
• Event & Concierge Services

Career Preparation

• Resume Building & Interview Skills
• Grooming & Professional Appearance
• Time Management & Teamwork
• Personality Development

Career Opportunities After Course

• Hotel Receptionist / Front Desk Executive
• Guest Relations Officer
• Concierge & Customer Service Staff
• Reservation & Booking Agent
• Hospitality Coordinator

Why Choose Us?

• NSDC & Skill India Approved Training Partner
• 100% Job Assistance & Placement Support
• Experienced Trainers from Hospitality Industry
• Practical Training with Real-Life Simulations
• Smart Classrooms & Online/Offline Learning Options
• Focus on Communication, Grooming & Interview Prep